• WinMagic Toys does not charge any fee for browsing the Platforms. WinMagic Toys may, in future, consider levying fees on the Users for using the Platforms as a whole, or for use of certain features of the Platforms. In such an event, you agree to pay any such fees, as applicable. WinMagic Toys does not covenant or guarantee providing you with a notice prior to enforcing such a levy of fees. Your continued usage of the Platforms after such change in the fees will be considered to be your acceptance of such changes.
  • In order to ensure User convenience, WinMagic Toys offers multiple payment options to Users. WinMagic Toys, without prior notice to Users, reserves the right to add or delete payment options from the ones listed below:
    • Payment through net banking facilities;
    • Payment through select credit cards;
    • Payment through select debit cards;
    • Payments through prepaid payment instruments and electronic wallets;
    • Any other payment option as may be provided by WinMagic Toys from time to time.
  • The payment options referred to above shall hereinafter collectively be referred to as “Payment Options”.  WinMagic Toys shall not be held responsible and shall not assume any liability in respect of any loss or damage suffered by a User owing to:
    • a lack of authorisation for any transaction, including such transactions carried out on gift cards and vouchers issued to Users as a part of WinMagic Toys’ promotions;
    • the exceeding of the credit/debit limit mutually agreed between the User and the issuing bank;
    • any payment issue arising out of technical glitches occurring during a transaction; or
    • a declination of transaction for reasons beyond WinMagic Toys’ control.
  • To enable Users to make payments for buying Products on the Platforms, in addition to this Policy, the terms and conditions of the User’s bank, applicable financial institution and/or card issuing association may be applicable. The User’s bank, financial institution or card issuing association may decline or prevent the User from making electronic payments for buying the Products on the Platforms and WinMagic Toys does not control the same and hence, shall not be at any point in time held liable.
  • If a User cancels an order for which payment has already been made to WinMagic Toys, the User shall have an option to convert the amount paid towards the order into WinMagic credit.. WinMagic credits can be used by the User for future purchases only on the Platforms. Whereby a User desires to deactivate their Winmagic Toys Account, the User agrees that all credit available on the User’s credit account, if any, will automatically stand forfeited, and WinMagic Toys will not be required to process any refunds in any manner whatsoever. The User therefore agrees to use and exhaust any existing credit prior to requesting for a deactivation of his/her account on the Platforms. Notwithstanding anything to the contrary, any refund of WinMagic credit to customers will be at the sole discretion of WinMagic Toys. If WinMagic Toys suspects any fraudulent activities, WinMagic Toys reserves its right to hold back transfer of any credits to customers.
  • Please note that we ship our Products in all over India and standard shipping charges of Rs 100/- shall be applicable for orders below Rs 1000/- and for orders above Rs1000/- no shipping charges.
  • Based upon the Shipping Address, the shipping fee shall be calculated and made visible at the time of placing your order and payment can be made accordingly; All our orders are shipped through reliable courier/speed post/registered post services.
  • Duration:
    • Within India: Usually it takes anywhere between 1 to 10 days depending on your location to received your ordered product. Mostly the orders reach within 10 days maximum
  • Please note that the timelines are subjective to various unseen events and there shall be no liability upon us if there is any delay in the said timeline due to any event
  • In consideration of the uncertain working conditions due to COVID-19, there is possibility of delay in shipping and/or delivery of the goods and there WinMagic toys shall not be liable for any such delay
  • In case an order is being cancelled after being shipped, User shall not be entitled to receive a refund of the shipping charges